Zoos Eyewear guarantees all of its products against manufacturer's defects for a period of 12 months from the date you received it. We will replace any defective or malfunctioning product at no charge to the customer. This warranty does not cover normal wear and tear, including but not limited to: scratched lenses, accidental damage, loss or theft of product, or misuse as determined by Zoos Eyewear.
Examples of things not covered by our Craftsmanship Warranty:
- Normal wear and tear
- Lost or stolen shades
- Damage caused by anything other than defects in material or craftsmanship
See our General Care Section for more details on how to keep your shades fresh!
Outside of the 1 year window? Still shoot us a photo of your damaged item and we’ll hook you up with a discount to purchase a replacement.
Damage due to misuse, abuse, neglect, normal wear and tear, theft or anything unrelated to poor manufacturing and workmanship will not be considered for replacement.